Privacy policy

At Remedial Insurance Agency, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, including phone and SMS consent, when you interact with our website and services.

1. Information We Collect

When you fill out our contact form or communicate with us, we may collect the following information:

  • • Name
  • • Email address
  • • Phone number
  • • ZIP code
  • • Age
  • • Your current insurance status
  • • Insurance interests (Health, Life, Medicare, Dental, etc.)
  • • Any other information you choose to share with us
2. How We Use Your Information

We use your information to:

  • • Provide personalized insurance quotes
  • • Respond to inquiries and support requests
  • • Recommend insurance options tailored to your needs
  • • Send informational and promotional communications

We do not sell your information to third parties.

3. Data Security

We implement industry-standard safeguards to protect your personal data against unauthorized access, loss, or misuse.

4. Third-Party Services

We may share information with trusted service providers who assist in delivering our services, including SMS communication. These providers are contractually obligated to use your data only for the services they provide to us.

5. SMS/Text Messaging Terms & Consent
5.1 Text / SMS Consent

By opting in to SMS communications from Remedial Insurance Agency, you agree to receive text messages at the number you provided. These may include conversational messages and automated alerts regarding your inquiries and our insurance services, as well as promotional offers and discounts.

5.2 Consent to Receive Automated Messages

You understand that your consent to receive automated messages is not a condition of purchase. Messages may include order confirmations, updates, service-related notifications, and special offers.

5.3 Frequency of Messages

Message frequency may vary based on your inquiries, requests, and participation in promotional campaigns. You may receive messages relevant to our insurance services, such as plan options, deadlines, and updates.

5.4 Opt-Out and Support Options

You may opt out at any time by replying “STOP.” You will receive a confirmation message, and no further texts will be sent. To resume messages, reply “START.” For assistance, reply “HELP” or contact us at:

5.5 Wireless Carrier Disclosure

Message and data rates may apply. Wireless carriers are not responsible for delayed or undelivered messages.

5.6 Confidentiality

Your phone number will not be sold or shared with third parties for marketing purposes. However, it may be shared with service providers who help us deliver SMS communications. These parties use your information only to fulfill our messaging services.

5.7 Product Description / Consent

By providing your mobile number, you agree to receive SMS messages from Remedial Insurance Agency related to insurance services, reminders, and support.

5.8 Data Use Restrictions

We will not share your mobile number, opt-in data, or consent information with any third parties or affiliates for marketing/promotional purposes.

6. Your Rights

You may request to access, correct, or delete your data by contacting us directly at:

7. Policy Updates

We may update this policy periodically. Any changes will be posted here with a revised effective date.

Last Updated: June 15, 2025